Shipping policy
Shipping Policy
Where we ship We currently ship within the United States only.
Shipping Costs Shipping is free on all orders of $65 or more. For orders under $65, shipping is calculated at checkout based on the items in your order and your address, and you'll see the exact cost before you pay.
Processing & Handling Time Orders are processed instantly and typically enter production within 0–2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Time Standard shipping typically takes 5–10 business days after processing. Delivery times may vary depending on your location and carrier availability.
Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at continualflame@protonmail.com and we'll work with you to resolve the issue.